Refund Policy

Handmade & Custom Items

Each item we create is handmade and custom embellished with care. Because of this, returns are only accepted if an item is defective or arrives damaged.

Damages and Issues

Please inspect your order as soon as it arrives. If you find that your item is defective, damaged, or if you’ve received the wrong product, contact us immediately at contact@glitzieprints.com so we can evaluate the issue and make it right.

Refunds & Replacements

Once we’ve received and inspected your return, we’ll notify you whether your refund or replacement has been approved. If approved, we will create and send you a new print.

If more than 14 business days have passed since your return was approved and you haven’t received your replacement, please reach out to us at contact@glitzieprints.com.